Your Questions, Answered
Yes, we provide comprehensive custom design services. You can share your design specifications, including shapes, materials, colors, and logos, and our team will work closely with you to turn your ideas into reality.
Our MOQ varies depending on the product type and customization requirements. Generally, it starts at [100]. Please contact us for more details regarding your specific needs.
The production lead time depends on the order size and customization complexity. Typically, it takes [30] days for standard orders and [90] days for customized orders.
Yes, we offer worldwide shipping. We can arrange transportation through air, sea, or courier services, depending on your preference and urgency.
Yes, we provide warranties on our products. The warranty duration and terms depend on the product type and order agreement. Please feel free to discuss warranty details with our team.
Absolutely! We provide samples so you can review our quality and craftsmanship. Sample fees and shipping costs may apply, which can be credited back upon placing a bulk order.
We accept various payment methods, including wire transfers (T/T), PayPal, and Letter of Credit (L/C) for larger orders. Specific payment terms can be discussed when placing an order.
Our products comply with international quality standards such as CE, FDA, and ISO certifications. We conduct strict quality checks at every stage of production to ensure customer satisfaction.
Customer satisfaction is our priority. If there’s any issue with the products, such as defects or shipping damages, please contact us within [insert time frame, e.g., 7 days] of receiving the order. We’ll promptly address the issue and offer a resolution.
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